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About KB Add-ons
Adding or Buying More Extensions
Are phone number ranges available?
Cloud Softphone Usage Guide
Configuring your firewall or ACL to whitelist Control Networks
Do you support Multiple Registrations?
Emergency Calls (000)
Forgotten Password
Handset Light Flashing - Voicemail and Missed Call Notifications
How do I set up my phone?
How do I Use My Yealink Handset?
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How reliable is VoIP?
How secure is our service?
How to Send a Fax
How To Send and Receive SMS Messages
I didn't receive my activation e-mail
Internal Services Numbers
Is a tax invoice available for the test credit card transactions?
Is there an App for iPhone, Android, Samsung, or Pixel?
Looking Up Contacts on Grandstream GRP Phones
Missed calls from 0444444444
Phone number locations
Setting Up Conferencing
Setting up Voicemail
Shared in-dial access numbers
Transferring Calls - Yealink
What do I need to get started?
What happens if my internet connection drops out?
What is a Caller ID Prefix?
What is a DID?
What is a Line?
What is an Extension?
What is Hosted PBX
What is IPND?
What is SIP?
What is the Difference Between Attended and Blind Transfers?
What is VoIP?
What kind of internet connection do I need?
What Payment Methods Are Supported?
What VoIP Protocols are supported?
Which codecs are supported?

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3CX

3CX SIP Trunking
Setup Guide for Asterisk
Using Hot Desking

Desk Phones

Factory Reset Yealink Phones
International Call Blocking on Yealink Phones
Locating a Handset MAC Address
Manually Configure Yealink Cordless
Manually Configure Yealink T4 Series
Manually Configure Yealink T5 Series
Using WiFi and Bluetooth on Yealink Phones
Yealink Address Book Setup
Yealink Automatic Provisioning
Yealink BLF Configuration
Yealink Call Parking

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Account Portal

Hosted PBX Feature List
- Call Spy
  - Call Recording and Monitoring Legal Requirements
  - Call Spy
- BLF
- Call Parking Guide
- Caller ID Toggle
- Distinctive Ring
- Feature Requests - Suggest a new feature!
- Paging
- Smart Call Confirm
- Voicemail to Text
Number Porting FAQ
- Avoiding Cat C Porting Rejection Fees
- Number Port Rejection Reasons
- Number Porting FAQ
- Number Porting FAQ - Category A or C
- Number Porting FAQ - Verification Options
- Transitioning Cat-C Services to Cat-A
Time Switch Setup
- Creating A and B Week Time Switches for Alternating Rosters
- Time Switch Setup
How To
Portal Overview

Adding and Managing Portal Users
Blocking phone numbers
Call Recording
Caller ID Pass thru on Forwarded and Diverted Calls
Getting Started Guide
How to Change Plan
Signing In With Your Organisation Login
Two Factor Authentication
Using Virtual Mobile Numbers
Valid Caller ID

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LATEST NEWS

Control Networks’s IT Consulting Services in Melbourne
Challenges that Melbourne-based Companies Face When Managing IT Services In House (Part 1 of 2)
Why a Hosted PBX Is The Right Choice For Your Business?

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Victoria 3056, Australia
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