What is a DID?

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A DID (Direct InDial) number is one that exists on the PSTN (Public Switched Telephone Network) and can be connected to the Control Networks VoIP to PSTN gateway to allow you to receive calls through that number via your Extension. You can set the destination of your DID to an extension, a voicemail box, an external phone number, a fax inbox or an infoline!.

Related reading: What is an Extension? Phone number locations

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